PRIVACY POLICY

Introduction

Welcome to Rescover, Inc. (“Rescover,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website (the “Site”) and use our related services (collectively, the “Services”). By using our Services, you consent to the practices described in this policy.

We recommend reading this policy along with our [Terms of Use], which governs your use of the Site. If you have any questions, please contact us at info@rescover.com.

Information We Collect

1. Personal Information
   • Identification Data: Name, email address, phone number, or other contact details you provide when creating or updating an account.
   • Financial Data: If relevant to our Services, we may process investment portfolio details or transaction history you or your organization upload.
2. Usage Data
   • Activity: How you navigate and use the Site, including pages viewed, search queries, or features used.
   • Technical Data: IP address, browser type, device identifiers, and geographic location (approximate).
3. Client Data (Customer-Uploaded)
   • If you are a Rescover customer who signs up for Portfolio Insights or other products, you may upload your clients’ personal information to our platform. You represent that you have the right to share such data under applicable laws and your own privacy obligations.
   • We do not market our products directly to your clients while they remain linked to your account. If a client unlinks their account, we may communicate with them directly, including marketing communications, but always with an option to opt out.
4. Children's Data
   • We do not knowingly collect personal information from children under 13. If we discover we have inadvertently collected information from a child under 13, we will delete it promptly. If you are a parent or guardian and believe your child has provided personal data, please contact us.

How We Use Your Information

1. Provide and Maintain Services
   • To create and manage your account, troubleshoot, process data you upload, and ensure the Site functions properly.
2. Improve and Personalize
   • To understand how users interact with the Site, develop new features, and enhance the user experience.
3. Communications
   • To send product updates, service notifications, or customer support messages.
   • We may send marketing messages or newsletters if you have opted in. You may unsubscribe at any time.
   • As noted, we strive not to send marketing emails to clients of our customers unless/until those client accounts become separate from the original parent account.
4. Aggregated Insights
   • We analyze usage data in aggregate (not tied to specific individuals) to understand trends, optimize performance, and support future development.

Disclosure of Your Information

We do not sell personal information to third parties. We may share information in the following ways:

1. Service Providers
   • With trusted vendors who perform services on our behalf (e.g., data hosting, payment processing, email delivery). These providers are contractually bound to protect your information.
2. Legal Requirements & Protection
   • If required by law or in response to valid legal processes (e.g., subpoenas, court orders), or to protect our rights and property.
3. Business Transactions
   • In connection with a merger, acquisition, bankruptcy, dissolution, reorganization, or similar event. If a transaction occurs, your information may be transferred as part of that deal, but we will notify you and ensure any successor entity honors the commitments we made in this policy (or provides you with notice of changes).
4. At Your Direction
   • If you specifically request or consent to sharing in another context.

Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or for our legitimate business interests (e.g., legal compliance, record-keeping, dispute resolution) unless a longer period is required by law.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, use, or disclosure. However, no method of data transmission or storage is 100% secure, so we cannot guarantee absolute security.

California Residents (CCPA)

Because we handle data on over 100,000 households and may have some users in California, the California Consumer Privacy Act (“CCPA”) may apply. If you are a California resident, you may have the right to:

• Request Access: Obtain a copy of the personal information we hold about you.
• Request Deletion: Ask us to delete your personal information, subject to certain exceptions (e.g., legal obligations).
• Request Disclosure: Receive information about how we collect, use, and share your personal information.
• Opt Out of Sale: We do not sell personal information, but you may request confirmation of this practice.

To exercise these rights, or if you have questions about your rights under California law, please contact us at [insert contact]. We will not discriminate against you for exercising any CCPA rights.

Third-Party Websites

Our Site may contain links to other websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies.

Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version with a new “Last Updated” date. Your continued use of our Site or Services after any revisions indicates your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy, the data we hold about you, or wish to exercise any applicable legal rights, please contact us at: Email:info@rescover.com